Terms and Conditions - Castaways Rocky Point

CHECK-IN TIME: 4:00 PM ROCKY POINT TIME - CHECK-OUT TIME: 11:00 AM ROCKY POINT TIME

Office hours: Monday - Thursday: 9 am-5 pm, Friday - Saturday: 9 am-8 pm, Sunday: 10 am-4 pm

Mexican Office Number 011-52-638-388-0099, US Internet Phone: (602) 445-6222

EMERGENCY AND AFTER HOURS NUMBERS: In Mexico (638) 380-5864. In US (602)380-7203

CHANGES TO RESERVATION - any changes to this reservation will be charged at $25.

NOTE: No refunds will be given for early checkout, weather conditions or loss of power/water.

WE ONLY PROVIDE DAILY MAID SERVICE UPON REQUEST. THIS IS NOT PART OF THE DAILY FEE. We will be happy to provide pricing upon request.

SECURITY DEPOSIT - You are required to present at check-in the same VISA/MASTERCARD used to make your reservation to be used as a security deposit in case of any property damage found during condo inspection, late check out or over occupancy fees. Deductions will be made for any missing or damaged items including and not limited to; kitchen, linen, furnishings and decoration items. Deductions will also be made for lights and A/C-heat units left on and for windows and doors left open or unlocked that are discovered when inspection is conducted. You must report all damages you notice upon check-in. You are responsible for any and all damages that occur to the property or it's contents whether by you or any other member of your group while you are the registered occupant of the property. If we discover that there has been damage to the property or it's contents, we will capture an amount from your credit card to cover the estimated cost of repairs. The amount we capture will be an estimate and may be more than the actual cost of repairs. We will provide a statement of the damages and the cost of the repairs after they have been completed. If there is a refund due it will be returned to the credit card. If we are unable to collect the necessary funds from your credit card you agree to remain liable for the uncollected amount and allow us to seek restitution in a US court in the state if Arizona if necessary.

REFUND AND CANCELLATION POLICY - Confirmed reservations cancelled more then sixty (60) calendar days in advance of your check-in date will result in a $150.00 cancellation fee. Cancellations between 60 and 30 days of arrival will result in a charge of fifty percent (50%) of your total payment due or the full prepayment amount which ever is more. Cancellation within thirty (30) days of arrival will result in a charge of one-hundred percent (100%) of your total payment due or the full prepayment which ever is more. There are no refunds for early departures, holiday dates including Spring Break.

OCCUPANCY - The primary renter must be 25 years of age or older. Each condo has a maximum occupancy as well as a maximum number of adults that are allowed in the room. You will be charged $50 per night, per person at check-in for any extra adults in the room beyond the occupancy limit. Each rental is designed to sleep a specific number of people (maximum occupancy): You will be subject to eviction without return of your any prepaid rental payment if more people are found in your rental then you listed on your reservation.

1BED max. occupancy 4 people; 2 Adults/ 2 Children 12 and under
2BED max. occupancy 6 people; 4 Adults/ 2 Children 12 and under
3BED max. occupancy 8 people; 6 Adults/ 2 Children 12 and under
4BED max. occupancy 10 people; 8 Adults/ 2 Children 12 and under

PLEASE RETURN KEYS TO OUR OFFICE - LOST KEYS WILL BE CHARGED $25.

INITIAL TERMS AND CONDITIONS BELOW AFTER READING AND UNDERSTANDING ALL OF THE STATEMENTS:

____________ NO PETS * NO SMOKING - THIS WILL RESULT IN IMMEDIATE EVICTION.

____________ I UNDERSTAND THAT CHECK OUT IS NO LATER THAN 11:00 AM WITHOUT PRIOR AUTHORIZATION. I WILL PAY A $25 PER HOUR LATE CHECKOUT FEE. THERE ARE NO EXCEPTIONS.

____________ I UNDERSTAND THAT OCCUPANCY IS LIMITED TO WHAT HAS BEEN REPORTED ON THE RESERVATION AND I AGREE TO PAY $50 PER PERSON, PER NIGHT FOR ADDITIONAL OCCUPANTS DISCOVERED IN THE ROOM.

____________ I HAVE READ AND UNDERSTOOD THE DAMAGES CLAUSE IN BOTH THE RESERVATION DOCUMENT AND THIS AGREEMENT. I AGREE TO PAY ALL DAMAGES, LATE FEES AND OVER OCCUPANCY FEES WITH MY VISA/MASTER CARD USED TO MAKE RESERVATION. IF THERE IS NOT SUFFICIENT CREDIT AVAILABLE, I AGREE TO REMAIN LIABLE FOR THE BALANCE AND IF NECESSARY ALLOW FOR COLLECTIONS THROUGH ARIZONA COURTS OR OTHER MEANS AVAILABLE OR MAY BECOME NECESSARY.

____________ I UNDERSTAND THAT FAILURE TO COMPLY WITH THE RULES AND REGULATIONS OF THIS RESORT WILL RESULT IN EVICTION WITH FORFEITURE OF SECURITY DEPOSIT AND ANY MONIES PAID.

PLEASE SIGN AND DATE HERE: ___________________________________________ Date:_______________